How We Work

What to expect right after enrollment

Once your application is approved, you'll receive a welcome email with your parent-portal login. Your first class date is visible on the parent dashboard once you sign in — the dashboard summary card for each child shows their grade, classes, and the upcoming first class.

We send Google Calendar invites to the email address you enrolled with — one invite per class series, covering every weekly session for the term. Accept the invite and the schedule lands in your calendar with reminders.

Once classes start, we add parents to a WhatsApp group for the class. That's where we share quick updates, schedule changes, weather closures, and short questions — anything where email would be slower than it needs to be.

Live, online, instructor-led — small groups

All classes are live online sessions led by an instructor. We deliberately keep groups small so every student gets direct attention, questions get answered in real time, and misconceptions are caught early.

Schedule by grade level

Grades 5–8: two 1-hour sessions per week (8 sessions/month), integrating both Math and English in each session. High school (Algebra 1 and beyond): a single 2-hour weekly session — gives students more flexibility around extracurriculars and AP coursework. SAT/ACT prep: 3-month intensive (summer), semester-long, or year-long depending on the student's plan.

Sessions, holidays, and breaks

We make full use of summer holidays to keep momentum going while accommodating family vacation plans. Long weekends are typically off, plus a week off in summer and a week off in winter. New batches start at the beginning of each season — see the About page for the full year-by-year calendar.

Show up prepared

Come to class on time, with last session's homework attempted (not necessarily perfect — attempted is what matters), and with questions ready. The students who get the most out of class are the ones who arrive having already wrestled with the material.

Speak up

If something didn't click, say so. The class is designed for back-and-forth, not lecture-and-listen. We've built an environment where asking questions is the entire point — silence helps no one.

Practice across the week, not the night before

Practice spread across multiple days produces real learning; cramming the night before doesn't. We track practice patterns, not just completion.

Glance at the portal weekly

The parent dashboard shows what your child is doing in class, how they're practicing, and any homework notes from the most recent sessions. A two-minute weekly check is plenty for most families.

Keep practice consistent

For middle schoolers especially, parental nudges around daily practice make a meaningful difference. We track activity through IXL and surface it in the portal — use that visibility to keep your child on track without micromanaging.

Tell us what's going on

If your child is going through a tough week, has a major exam at school, or is unusually stressed — let us know. We adjust our pace and support level to fit. SMS/WhatsApp 612-787-5320 works for anything quick.

In-class problems + homework after

During each class, students solve 5–10 problems on their own — that's where we catch confusion in real time. The remaining practice for the topic becomes homework, due by the next session.

IXL daily practice

We use IXL as our daily-practice platform. Students get a target of around 50 questions per day, spread across recent topics. The parent dashboard shows daily questions and minutes for the last 7 days — a quick read on whether practice is happening or being skipped.

Email between classes

Stuck on a problem on a Tuesday? Don't wait until Saturday's class to ask — email us. Catching a misunderstanding early keeps everything on track. This is encouraged, not optional.

Signing in

Use the email you applied with and the temporary password from your welcome email. You'll be prompted to set a new password on first login. If you forget your password later, the portal has a "Forgot password?" link that emails you a 6-digit reset code.

What you'll see

Your dashboard shows summary cards for each child, a "This Week" strip with class schedule, upcoming classes, recent sessions, IXL practice activity, and homework notes from the last couple of sessions. The fees status tile in the header tracks the current month's tuition payment.

Fees and payments

All payment instructions, the per-student breakdown, and current month status are available in the parent portal after you sign in. For questions, call 612-787-5320 or 980-213-6867.

Settings & the weekly email

Click the Settings tile in your dashboard header to opt in or out of the weekly progress email — a Sunday digest summarizing the past week's sessions and practice activity. We recommend keeping it on; it's a nice low-effort weekly checkpoint.

Both parents — same view

If you provided a second parent's email when applying, they got their own login. Both parent logins see the same student profiles and the same history. A kid switching between either parent's login lands on identical data.

Switch between parent and student views

At the top of your dashboard there's a profile picker — click your child's name to switch from the parent overview to that child's individual student profile. The portal remembers your last view between visits.

What's on the student profile

Next class, past sessions (collapsible — most recent auto-expanded), homework notes, and a Practice Corner with grade-scoped quick questions. Each session row shows class coverage, what was assigned for homework, and a link to the whiteboard if the tutor recorded one.

Whiteboards

When a session has a whiteboard, you'll see a small whiteboard icon next to the session date. Click to open the recorded board — useful for review, especially when your child wants to go back to a specific concept the tutor walked through.

Whiteboards stay available for the entire duration of the course — students can revisit any session's whiteboard up through the class end date, not just for a few weeks.

Routine questions: email any time

Homework questions, scheduling concerns, content clarifications — email is best. We respond within a day, usually same-day during the school year.

Urgent or scheduling: SMS/WhatsApp 612-787-5320

For anything time-sensitive — a missed class, a sick day, a quick "can we shift Saturday by an hour?" — text or WhatsApp is the fastest path to a real answer.